Returns

In accordance with the Medicines Act and medication regulations, we cannot accept returns once a medicinal product leaves our pharmacy. If you have any unwanted medication please take it to your local pharmacy to be disposed of safely.

Cancellations

If the product that you have ordered is yet to be delivered, you can cancel the order before it is dispatched by calling us on 01733 562045.

Damages

If your medication is in any way damaged (excluding the outer container that may experience some creasing) or is not as described on our website (taking into the fact that brands you may receive may differ from the pictures shown on the website) then you can request a refund by contacting us via our contact form or by calling us on 01733 562045. We endeavour to answer all email queries and complaints within 2 working days.